Millions of UK Patients Struggle to Access GP Services: Report

Accessing GP services in the UK continues to pose a significant challenge, with millions of patients facing delays or being unable to secure appointments. Recent data from the Office for National Statistics (ONS) reveals the extent of the crisis, highlighting growing concerns about the state of primary healthcare.

In December 2024 alone, over one million patients failed to contact their GPs, while 4.8 million were unable to reach their GP on the same day they tried. Additionally, approximately 2.2 million patients experienced delays of several days to secure an appointment, and over 1.1 million were unable to access their NHS GP altogether during the month.

For those who did manage to book appointments, more than half spoke to their GPs remotely rather than take a face-to-face appointment. Alarmingly, more than 100,000 patients were reportedly advised to self-manage their conditions, potentially delaying necessary medical intervention.

This lack of access is not just a patient inconvenience—it has wider implications for the NHS. Many patients, unable to consult their GPs, are turning to A&E departments for care, leading to unnecessary hospital admissions. This further strains an already overwhelmed NHS and increases healthcare costs for all.

The data underscores the urgent need for alternative ways to access GP services. Fortunately, 1Stop4aGP are here to offer a solution:

Our offer to you:

We provide an annual service to employers on behalf of employees and to individuals:

  • 24/7 GP Appointment Service accessed by telephone or video call

  • Electronic Private Prescriptions delivered to home, workplace, or nearest pharmacy

  • All immediate family in the household are covered

It is important to highlight that there is no restriction on the length of the appointment with our GPs and also no limit on the number of times the service can be used in the 12-month contract period. One low-cost, annual payment to give you the peace of mind you’re looking for.

Speak to us today and see how we can help you and your family.

1Stop4aGP. Here for you, anytime, anywhere.

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