1Stop4aGP introduces 360°

Next level, client centred service, offering employees a wraparound health and wellbeing package, which includes our core remote GP service.

You never know what someone might be facing in their personal life—and often, personal challenges can affect an employee’s overall performance, health, and wellbeing.

Yet despite this, only 4–6% of UK employees use an EAP (Employee Assistance Programme), even though mental health issues account for 40% of workplace absences. That’s where 1Stop4aGP comes in.

We’re proud to launch 1Stop4aGP 360°—a next-level, client-centred service offering employees a comprehensive wraparound health and wellbeing package, including our trusted remote GP service.

Designed to go beyond the limitations of traditional EAPs, 1Stop4aGP 360° delivers tailored, on-demand support from expert mental health, financial, and legal professionals. It not only promotes employee positivity but also tackles the root causes of absence—boosting overall productivity.

With early intervention and holistic care at its core, 1Stop4aGP 360° is a practical, people-first alternative to the standard EAP. We're here to help you build and sustain a happier, healthier and more productive workforce.

How does it work?

Employers will be issued with a dedicated phone number and access code for our portal, which is then circulated to your employees giving them access to the service whenever and wherever they need it.

To encourage employee engagement, we will also provide you with a launch pack, explaining key benefits

Employers will also have access to quarterly management information reports (360 service only)

Employees can self-refer themselves into the service by simply using the number provided. Alternatively, managers can refer them.

Our Values

Complete Care

A next level, client centered service that enables your business to offer employees a truly holistic, 360 health and wellness support service.

Reliable Reassurance

You can be reassured that your employees wellbeing is being handled by market leading organisations.

Connected Expertise

A service that works seamlessly with your business, unifying expert support services through one access point.

Positive Difference

We make a positive impact on the workplace making a real difference to the wellbeing of employees. We enable people to be the best of their ability. In turn, this creates a more positive and productive environment for all.

Individual Solutions

Each employee case is handled on an individual and ongoing basis by a dedicated Case Manager. No simple signposting to services, our priority is effective management of an employee issue, introducing relevant service partners to work towards a positive outcome.

1Stop4aGP: 360°

Integrated Healthcare Support for you and your family.

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1Stop4aGP: 360° - Employee Journey

An employee calls the Remote GP Service to report they are having sleep problems and finding focus at work difficult.
The doctor recognizes from the access code that the employee is signed up to the 360° service and asks further questions to ascertain whether there is additional help required.
With the employee’s consent, anything arising from the consultation is then referred to the main triage centre for further follow up.
Following referral, the triage centre agrees what further support is necessary. A Case Manager (CM) is assigned to manage the overall process.
Employee reports that debt issues and family bereavement have been causing anxiety, contributing to their sleep problems.
CM talks through the issues fully and recommends support via the Counselling Service and Financial Advice. CM will be the main point of contact for the employee throughout.
CM discusses the employee’s issues with both the Counselling Service and Financial Advice Service.
The outcome is that counselling sessions are deemed appropriate to address the bereavement and employee is contacted by the CM to arrange suitable time and location for these sessions to commence. Financial Advice service is also actioned by the CM – who then contacts the employee.
Employee begins counselling, with face-to-face sessions to address their feelings about the bereavement. Counsellor assesses that up to 6 separate sessions may be needed to help the employee. All sessions are covered under the service.
Separately the financial advice service discusses payment plan options with the employee to reduce their debt, communicating on the employee’s behalf with creditors.
CM checks in with all active services working with the employee and carries out a weekly assessment directly with the employee to monitor stress / anxiety levels.
Counselling sessions are concluded, and the employee reports that they are coping much better after the advice and recommendations arising from the sessions.
In respect of the financial issues the employee has established a payment plan with their creditors and is beginning to manage their finances more effectively.
As both issues under management have been resolved the case is signed off and closed by the CM.
CM calls the employee to confirm that their case has now been closed and conducts a final welfare check.
The employee can access the service again at any time, if further issues should arise or they need additional help.