1Stop4aGP: Individual Welcome Pack

Keeping you and your family healthy with 24/7 access to a GP.

Welcome!

Thank-you for signing up to 1Stop4aGP, giving you and your immediate family access to our remote GP appointment service. The following welcome pack provides details of:

  • How 1Stop4aGP service works

  • What our service covers

  • The benefits of using 1Stop4aGP

  • How you or your immediate family can access the service

Our remote GP Service is here for you, anytime, anywhere.

  • Patients are finding it increasingly difficult to see their local GP. An average UK wait time for an appointment is now 13 days and, in some areas, up to 17 days.

  • 70-80% of all short-term absences are due to minor illnesses with over 90% being in the top five most common causes of absence.

  • Many people are unable to see a doctor without taking time off to receive treatment at a convenient time and location.

  • Whether still working or retired, the inconvenience of extended waiting times affects us all. We at 1Stop4aGP are here to offer a affordable and market leading solution.

Our Service

Our GP consultation service gives you and your family access to:

  • Telephone helpline: Round-the-clock support from a GP, with no limit on consultation time or the number of times you can call.

  • Video consultations: Face-to-face appointments with a doctor can offer more in-depth advice. Booked initially via telephone, video consultations are available 7 days a week between 08:00am and 10:00pm.

  • Electronic private prescriptions: Our doctors can issue private prescriptions that can be delivered via our online pharmacy partner, Pharmacy2u, directly to your home or workplace.

So, how does it work?

  • Simply call our 24/7 helpline, where you’ll speak to an experienced member of the customer service team who will book either a telephone or video consultation with a GP at a convenient time to you.

  • One of our doctors will call you or your family member back at the appointed time and your consultation will begin.

  • With no time limit on consultations, you can speak to a clinician for as long as necessary about any concerns or symptoms you may have.

Benefits for you

  • Quality:

    • All of our doctors are GMC registered, licenced and fit to practice

  • Support for the whole family:

    • Partners and children service too can benefit from the

  • Convenience:

    • Speak to a GP at any time of the day and night, wherever you are

  • Choice:

    • You have the option to speak over the phone or use the video consultation service

  • Peace of Mind:

    • Issues of all sizes can be discussed in confidence with a doctor

How to use 1Stop4aGP

  • Booking a GP appointment with us is an easy process. Our operators are standing by to take your call, no matter what the time, day or night.

  • To arrange your private GP telephone or online consultation please call the telephone number listed on your access page and let them know your IFA / association / club name.

  • The operator will then ask for your name, DOB and some brief details of the condition / concern you are calling about. You can call on someone’s behalf and arrange a call back to their phone and if calling for your child, the GP will be happy to speak with you.